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Terms & Conditions

Terms and Conditions


Cancellation/Re-scheduling Appointments


A minimum of 24 hours notice is required to re-schedule or cancel an appointment.  Please telephone as early as you possibly can to cancel or re-schedule.  Failure to comply with the above terms may result in you being charged for your missed appointment.




Your Therapist is a member of the Complementary & Natural Healthcare Council as well as the I.S.R.M and, as such, is bound by a strict Code of Practice (you may see a copy of this document before undertaking any treatment if you wish).




All client information is taken in the strictest confidence and will not be divulged to any third party without written consent of the client.




Any person under 16 years of age must provide written consent from a parent/legal guardian (the parent/legal guardian must attend for the duration of the treatment).




Your Therapist reserves the right to refuse or postpone treatments if they cannot proceed for medical reasons.  Clients will be asked to sign a disclaimer if they wish to proceed with treatment without their GP's consent.


Payment Terms


We accept cash and card payments at present.




I am a fully insured Sports & Remedial therapist and Pilates REPs Level 3 Instructor through Balens Ltd.